Privacy Policy – How 779ph Protects Your Data

1. Who We Are

779ph is an online gaming and sports betting platform serving players across the Philippines. References to "779ph", "we", "us", or "our" in this Privacy Policy refer to the operators of the 779ph platform accessible at 779ph.vu.

This Privacy Policy governs how we handle personal data collected through the 779ph website, mobile app, and any related services. It should be read alongside our Terms and Conditions.

2. What Information We Collect

We collect personal information that is necessary to provide you with a secure and functional gaming experience. The types of data we collect include:

Information You Provide Directly

• Full name and date of birth
• Mobile number (used for OTP verification and account security)
• Email address
• Username and password (stored in encrypted form)
• Government-issued ID and proof of address (required for KYC verification before withdrawals)
• Payment method details (e-wallet reference numbers, bank account details for processing transactions in Philippine Peso)

Information Collected Automatically

• IP address and approximate location
• Device type, operating system, and browser
• Pages visited, time spent on the platform, and gameplay activity
• Session duration and login timestamps
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

Personal data collected by 779ph is used for the following purposes:

Purpose	Data Used
Account registration and management	Name, mobile number, email, password
Identity verification (KYC)	Government ID, date of birth, proof of address
Processing deposits and withdrawals	Payment method details, account balance
Account security and fraud prevention	IP address, login activity, OTP verification
Platform performance and analytics	Device data, session data (aggregated)
Customer support	Account information, support correspondence
Responsible gaming tools	Deposit history, session data, self-exclusion status

We do not use your personal data for purposes beyond those listed above without your consent, unless required by applicable law.

4. Legal Basis for Processing

779ph processes your personal data on the following legal grounds:

• Contractual necessity: Processing is required to fulfil the agreement between you and 779ph — including account registration, transaction processing, and access to games.
• Legal obligation: We are required to verify your identity and maintain transaction records in line with applicable requirements.
• Legitimate interest: We process certain data to detect and prevent fraud, maintain platform security, and improve our services.
• Consent: Where we rely on your consent — for example, for certain types of communications — you may withdraw that consent at any time by contacting support.

5. Sharing of Your Information

779ph does not sell your personal data. We may share information with third parties only in the following limited circumstances:

• Payment processors: To facilitate deposits and withdrawals in Philippine Peso via GCash, Maya, or Philippine bank transfers. These providers have their own privacy obligations and are not permitted to use your data for unrelated purposes.
• Identity verification services: To support our KYC process, documents may be shared with verification service providers operating under strict data security standards.
• Game software providers: Gameplay data may be shared with game studios to support fair game delivery. Personal identifying information is not shared with studios.
• Legal and regulatory requirements: We may disclose data where required by law, court order, or applicable regulatory authority.

6. Data Retention

We retain your personal data for as long as your account is active, and for a period after account closure as required by applicable obligations. Specifically:

• Account and transaction records are retained for a minimum of five years after account closure.
• KYC documents are retained in line with identity verification requirements.
• Support correspondence is retained for three years from the date of the last interaction.

When data is no longer required, it is securely deleted or anonymised.

7. Cookies

779ph uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players use the platform. The types of cookies we use include:

• Essential cookies: Required for basic platform functionality, including keeping you logged in and maintaining your session state.
• Analytics cookies: Used to collect aggregated data on page visits and user flows. This data does not identify individual users and helps us improve platform performance.
• Security cookies: Help detect and prevent fraudulent activity, including repeated failed login attempts.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

8. Your Privacy Rights

As a player on 779ph, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If any information we hold is inaccurate or outdated, you can ask us to correct it.
• Right to deletion: You may request deletion of your personal data, subject to our legal retention obligations. Note that accounts with pending transactions or active self-exclusion periods cannot be immediately deleted.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before withdrawal.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a request is being handled.

To exercise any of these rights, contact our support team at support@779ph.vu. We will respond to verified requests within a reasonable timeframe.

9. Security Measures

779ph takes the security of your personal data seriously. Measures in place include:

• SSL/TLS encryption on all data transmitted between your device and the platform.
• Encrypted storage of passwords — they are never stored in plain text.
• OTP (one-time password) verification for login and sensitive account actions.
• Access controls that limit which staff members can view personal data, based on role and necessity.
• Regular security reviews to identify and address potential vulnerabilities.

While we maintain strong security practices, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact support immediately.

10. Children and Minors

779ph is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account, we will close the account and delete the associated data promptly.

If you believe a minor is using the platform, please notify us at support@779ph.vu.

11. Changes to This Policy

779ph may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable requirements. When updates are made, the revised policy will be posted on this page with a new effective date.

We encourage you to review this page periodically. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or how your personal data is handled, reach out to the 779ph support team:

• Email: support@779ph.vu
• Platform: 779ph.vu

You may also visit our FAQ page for answers to common questions about your account and our platform.